FAQ

General Questions

Q: What does the Yellow Bike Club do, exactly?
A: We operate as a bike co-op and we rent bikes out to students on a semester-long basis. Currently (Fall 2023), we are focusing on getting our fleet of bikes up and running for renting out next semester.

Q: What does it mean to be a “bike co-op”?
A: We believe in increasing access to bike repair tools and skills. As such, we invite students to bring their bikes into our mechanic hours either to work on their bikes or to get help from our mechanics.

Q: How can I get started working on bikes?
A: While we are not currently hiring more mechanics, you are welcome to come by mechanic hours to tinker around with your own bike or help out/shadow our mechanics. The best way to learn is to start tinkering!

Borrowing YBC Bikes

Q: How do I get access to a YBC Bike?
A: We aren’t lending out bikes this semester (Fall 2023), but early next semester we will send out a lottery link to fill out.

Q: Can I take the bike off campus?
A: Yes! Take the bike anywhere you want, whether downtown to run errands or on a relaxing ride around Brunswick. Just be sure to lock up the bike wherever you are.

Q: What if something is wrong with the bike?
A: Please contact us! We are happy to repair problems with your bike. Simply bring your bike to the shed during repair hours and we will fix the issue as soon as possible.

Q: Where does the yellow bike fleet come from?
A: We have a mixed fleet of used bikes. The used bikes are donated to us from various sources and we fix them up, making sure that they safe to ride before donating them out.

Q: Who fixes the bikes?
A: Our team of student bike mechanics.

Q: What if I lose or damage my bike?
A: Normal wear and tear is not a problem. Damage that is deemed grossly negligent will be charged to the member. Members are fully liable for any lost bikes or bikes stolen due to negligence.

Q: What if if I suspect my bike is stolen?
A: If you locked your bike and the lock was cut, simply present the lock (or other corroborating evidence) and we will replace your bike, free of charge. However, if the bike was left unsecured, members are liable for $150 or may provide the YBC with a replacement bike. Institutional partners are liable for the usage of their employees or other authorized users.

For any further questions, please contact [email protected]